Q) Do I need an account to respond to opportunities?
A) Yes. You must be logged in with an existing account to respond to an opportunity. If you try to respond but are not logged in, you'll see a pop-up that gives you the option of logging in or, if you do not already have an account, creating an account. Once you are logged in to your account, you'll be returned to the opportunity information page to complete your response. Hooray!
Q) Do I need to complete the required qualifications before I respond to an opportunity?
A) Yes. Every new volunteer needs to complete each required training video and waiver before they can register to volunteer for an opportunity. For more comprehensive instructions on completing the volunteer qualifications, please click here.
Q) Can you change my password?
A) Site managers can change passwords, but so can volunteers! If you forget your password, no worries! You can click the “Forgot Password” link on the login page. From there, you will be asked to enter your email address, and the site will send you a password reset link.
Q) Is there training available for volunteers?
A) Yes. We offer three volunteer training videos and two forms under the 'Qualifications' section of your profile. The volunteer site also offers a robust Help Center that houses a plethora of articles and videos.
Q) How many responses can I make?
A) Great news. There's no limit to your awesomeness! You can register for any number of volunteer opportunities.
Q) How do I stop receiving emails?
A) All site users have the option of "opting out" of all messages coming from your site, including email blasts and automated notifications. Volunteers can opt-out using two methods:
- By clicking the Unsubscribe link included in email messages generated from your site.
- By going to your profile and changing the email setting, as described in Managing Your Volunteer Profile.